since we do all our poster business via paypal, our rules pretty much go by paypals rules. here's a place where they're laid out - PayPal Purchase Protection
that talks about damaged prints, that talks about things not arriving, it talks about all the stuff. you can either file with paypal or contact us directly (which is probably what we prefer, but that's up to you). once you email us about a damaged print or print not arriving, sarah will take it from there and let you know what to do.
SOMETIMES we can send out a replacement. SOMETIMES we'll have no more replacement prints, and have to refund your order. either way, you won't have to be stuck with a damaged print.
so that's all, just a reminder of what options you have when you purchase a poster. obviously i appreciate your understanding when it comes to the screenprinting process, that posters do get banged around when printing, that stray ink can fly here and there and that sometimes the poster you receive may not look identical to the poster you expected to receive.
to quote True Romance - "Can you live with it?" - if you can't, then email us.
